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Archive for October, 2015

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NBAA and EBAA and CEPA

NBAA and EBAA and CEPA

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Now I am one of the voices of CEPA – so proud

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Last year good, this year, 2015, exceptional www.cepaexpo.com

Break time Peter Ingleton Jiri Pos prazskyhrad ready-for-the-show Gregory Walters CEPA-invitation

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The orange world of CEPA EXPO

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www.cepaexpo.com

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CEPA EXPO 2015

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This is where everything happens. Prague. This year our EXPO is the biggest ever. All important people from aviation are attending. Finally the event gets the recognition it deserves. 7 years working to connect both sides. To make each of us understand what it takes to have the cultural differences. That it is not about making money, it is to have important topics and to have the network opportunities to create and environment in which we can see if the one or other topic can be solved or and improved. Prague, this is where everything begins. The city has a long history, the history and story of famous people, magicians and artists who felt the freedom and understanding here. The city on the hill, safe and beautiful.

 

We are anticipating the big event next week and many many people enjoying and learning, discussing and improving their knowledge, contributing and finally understanding that if the business is flowing it will help the entire industry.

 

www.cepaexpo.com

 

 

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Watch this wonderful video, it sums actually everything up

 

lots of love

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offense versus insult

All day every day, people accidentally offend each other.  If you slip easily into defensiveness whenever someone accidentally offends you,

life becomes like old Dodge City on a bad day.

Most of us can think of an offensive comment that stung for a long time.  Handling such moments when they occur requires communication versatility.

A good sense of humor can come in handy.  But most important is determining whether you’ve been accidentally offended or purposely insulted.

A friend shared with me a comment made years ago that still brings pain when she thinks about it.  If she’d been thinking about the difference between offense

and insult, my friend might have asked, “What did you mean by that?”  Instead she paid a high, long-term price.

Separating offense from insult is critical to effective communication and to maintaining relationships.  It tells us how to respond.  An insult is a purposeful

attempt to make someone feel or look bad – or both.  One way to tell if you’ve been accidentally offended or purposefully insulted is to inform the person who

upset you that you did not appreciate his remark.  If he does it again, then you’ve been insulted, and that calls for a stronger response than accidental offense typically merits.

By letting someone know that you’ve taken offense to something said, you engage in a very useful communication strategy:  giving someone the opportunity

to do the right thing.  This is an underutilized strategy with extraordinary power exactly because it is so infrequently applied.

The natural response to being offended is to defend oneself.  But conversations are building blocks of relationships and if you want to keep a

relationship, it’s wise to give people the benefit of the doubt now and then.

Even when relationship duration doesn’t seem important, it’s good practice to separate offense from insult.  The best negotiators do this.  They

realize that being derailed by an errant comment is a good way to undermine their preparation and goals.  Separating offense from insult is, in this

sense, a two-for-one communication strategy.  It can save a conversation or relationship from premature failure and it can provide an edge

in any negotiation – personal or professional.

When in doubt, why not ask:  “Did I take that the way you intended?”  See what happens.  It just might save a lot of discomfort, distraction

and a relationship as well.

by k reardon